Any company Sole proprietorship/ partnership/ LLP/ Pvt. Ltd./ public Ltd. that is legally registered and incorporated in India and has a valid GST registration can register on Buyofuel.

Yes, there is a verification of the details and validation by our personnel before any registered user becomes an active user of Buyofuel.

An active user of Buyofuel can generate any number of “RFQs” for a single requirement.

Yes, a seller can ignore a counter-offer. The ignored counter-offer will be automatically deleted after the validity date of the counter-offer.

Yes, a seller can reject a counter-offer. The rejected counter-offer will be immediately deleted.

Yes, a seller can reject an RFQ.

The system maintains the expired RFQ, Quotes and Counter Offer for up to 31 days, before permanently deleting it.

The admin of Buyofuel reserves the right to de-register any seller who doesn’t execute orders after accepting the order.

In case of any payment after the delivery of the goods, Buyofuel ensures that the buyer legally commits to the receipt and acceptance of the goods as supplied on Buyofuel. The buyer will also not be able to close the order unless the final payment is done as per the agreed terms of payment. Further, the different payment terms options available on Buyofuel are structured in a way to give ample security for payment for the goods supplied by the seller.

In case any user doesn’t buy/sell through Buyofuel a reasonably long time then the user might be classified as an inactive user.

The admin reserves the right to de-register any inactive user.

Not to worry. The buyer can reject the completion of the order and raise a dispute with the admin and return the product. As the complete transaction is tracked and documented on Buyofuel, the seller will be legally tracked to make complete return of all payment received from the buyer. Further, the different payment terms options and the escrow option for final payment available on Buyofuel are structured in a way to give ample security for the payment of the buyer.

In case of any dispute, the buyer/seller can contact the admin through Buyofuel itself or by mail and raise a dispute with necessary details on Buyofuel. The Buyofuel team will engage its legal and other team and ensure that the dispute is resolved within committed time. The Buyofuel team will ensure that the buyer/seller are continuously updated about the status of the dispute and will take confirmation from the buyer/seller on the resolution of the dispute.

No, there is no limit on the number of orders on a daily/weekly/ monthly/ yearly basis.

All services and the website is secured via TLS 2.0 protocol
Oauth 2.0 spec-based authentication (highest level of authentication security in the industry)

Your bank account details are encrypted before saving in the database. And the encryption keys used are stored in the database which is again encrypted. Both bank account details and the database used to store encryption keys are encrypted using AES 256.

Buyofuel verifies and validates all registered buyers and hence ensures that the Buyofuel team is actively involved in the validation of all the details provided by any buyer. Hence the idea of Buyofuel is to ensure that only genuine buyers are part of Buyofuel.

Yes, you can. Buyofuel is mobile responsive and can be used on all devices supporting the latest browser.

There is a detailed FAQ section and “User manual” in the Buyofuel platform. Any registered user is free to access these for ready reference for their queries. For any other queries, any registered user can contact the Buyofuel team through the “Contact us” details given in the Buyofuel platform.